How Corner and Edge Protection Reduces Returns and Strengthens Brand Trust

Warehouse worker holding a tablet and looking up

With businesses reporting up to $890 billion in retail returns in 2024, corporations are seeking ways to reduce returns and strengthen brand trust. Shipping damage — a leading cause of costly returns, lost revenue and negative customer experiences — creates an opportunity to make an impact with customers.

Investing in engineered corner and edge protection is a proactive way to prevent transit damage, reduce returns and build lasting customer trust.

The Role of Corner and Edge Protection in Shipping

Corners and edges are the most vulnerable parts of any package during handling, stacking and transit and are most susceptible to dents and scuffs. Reinforcing these areas with quality protection helps packages withstand stacking pressure. Proper corner and edge protection keeps products secure and aligned on pallets and in transit, reducing shifting and the risk of toppling.

Protecting against cosmetic damage is essential for maintaining a positive brand image. Investing in edge protection is a practical, simple way to reduce the risk of damage and save time and money on returns and other claims.

Key Benefits: Compression, Unitization, Scuff Resistance and Load Stability

Corner and edge protection delivers a range of performance benefits beyond basic packaging:

  • Compression strength: Reinforced edges help packages withstand stacking weight, preventing collapse and protecting product integrity.
  • Unitization: Edge protection keeps multiple boxes grouped tightly to prevent shifting, sliding or separation during movement. This makes large shipments safer and more efficient.
  • Scuff resistance: Protective materials protect package surfaces from abrasion, scratches and scuffs.
  • Load stability: Secured edges and corners minimize movement within shipments. Stable loads are less likely to be damaged.

Together, these benefits significantly lower the risk of transit damage, returns and claims, saving your business money and protecting your brand reputation.

Reducing Returns and Claims: The Customer Experience Connection

Businesses that invest in quality edge protection stand out by delivering consistently positive customer experiences. Effective edge and corner protection drastically reduces the risk of damaged shipments, resulting in fewer returns and warranty claims. When customers receive their orders in perfect condition, it builds trust in your brand and encourages repeat purchases. Each avoided return or claim saves money and helps preserve your reputation.

Solutions for Every Application: VBoard®, VChannel®, HydroShield® and More

No two packages are exactly alike, which is why Great Northern Laminations® offers a range of edge and corner reinforcement options:

  • VBoard: Versatile edge protection provides strong, lightweight reinforcement to prevent crushing and edge damage
  • VChannel: Custom-fit protection with stability and security for irregular or cylindrical items
  • HydroShield: Advanced moisture-resistant coating ideal for shipments exposed to humidity or challenging environments
  • Print options: Add your logo, brand colors or handling instructions directly to edge protection for enhanced brand visibility and professional presentation

Laminations’ expert guidance allows you to select the right solution for your application.

Strengthening Brand Trust Through Protection and Presentation

Well-protected products that consistently arrive in excellent condition reinforce your brand’s reliability and commitment to quality. Branded edge protection safeguards shipments while creating a polished, professional appearance that customers notice and remember.

A positive delivery experience builds customer confidence, encourages repeat business and sets your brand apart. By investing in quality packaging, you turn every safe, well-presented delivery into an opportunity to enhance brand trust and foster long-term loyalty.

Turn to Laminations for Quality Edge Protection

Laminations combines decades of expertise with innovative engineering to deliver edge and corner protection solutions tailored to your unique needs. Our wide range of products helps you get the right fit for any application or environment. With options for custom branding and advanced coatings, we help you protect your products, reduce returns and elevate your brand’s reputation.

Partner with Laminations for reliable protection that keeps your shipments safe and your customers satisfied every time. Contact Laminations today to find the right edge protection for your products.

How to Choose Between Ready-Made and Custom Crates for Your Business

Packaging crates for product shipping and storage

Choosing the right crate is critical for any business that ships products. It’s not just about getting your product from point A to B — it’s about reducing shipping and material costs, protecting your goods and supporting your sustainability goals.

The right solution for your business will minimize waste, lower emissions and ensure your goods arrive safely, making crate choice a smart investment in cost, protection and the environment.
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Understanding Gaylord Boxes: A Comprehensive Guide and a Better Alternative

Gaylord boxes are a well-known storage and transportation option in the shipping world — and they could be holding your business back.

Industries that deal with bulk materials often use Gaylord boxes for shipping throughout their supply chains. However, they have distinct drawbacks that leave many professionals hunting for an alternative.

If you want to reduce damage during shipping, keep workers safe and boost efficiency, the first step is finding a solution that’s more durable and cost-effective than the Gaylord box. Some options offer the same benefits and extra features that could transform your operations.

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The Evolution of Protective Packaging Solutions

Protective packaging has come a long way. Over the decades, the packaging industry has undergone a remarkable transformation, driven by advances in engineering, materials science and sustainability. Today’s solutions are lighter, stronger and more customizable than ever before, helping businesses protect products while boosting brand image, reducing costs and minimizing environmental impact.

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The Impact of Sustainable Packaging on B2B Supply Chains

The Impact of Sustainable Packaging on B2B Supply Chains

As environmentally friendly packaging is increasingly prioritized, it’s creating a more efficient B2B (Business to Business) supply chain. Switching to sustainable packaging materials, transportation and end-of-life processes can initially be more expensive and challenging. However, eco-conscious choices save costs over the long term and enhance a brand’s connection with modern customer values.

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Shipping Windows and Doors Safely and Affordably: How UChannel® and VChannel® Can Help

Shipping Windows and Doors Safely and Affordably: How UChannel® and VChannel® Can Help

Shipping is the backbone of many industries across the U.S. and around the world, from manufacturing and construction to farming and tech. These all-important processes are not without fault, however. Windows, doors and other fragile goods are especially vulnerable to bumps and breaks while being shipped, and this damage can result in lost customers, poor reviews, and expensive repairs or replacements. The USPS alone lost over $1.8 billion in 2024, partly as a result of damage.

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10 Common Mistakes to Avoid in Irregular Product Packaging

Using the right packaging for oddly shaped items is crucial to protecting them from damage during shipping and handling. It also helps reduce waste and customer dissatisfaction.

Since these products have a more unique configuration compared to standard packaging, they need extra attention during packaging and shipping. This guide explores what makes irregular products unique, 10 common packaging mistakes and the best packaging practices and strategies for irregularly shaped products.

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Innovative B2B Packaging

The business-to-business (B2B) packaging landscape is evolving. Businesses are moving away from traditional B2B shipping methods and embracing creative solutions. More companies are looking for innovative B2B packaging solutions that protect their products during transit, streamline processes and reduce costs. For this reason, innovation and keeping up with trends can set your brand apart and set you up for success.

Let’s explore the current challenges in B2B packaging, emerging trends and how your business can revolutionize its packaging strategies with customized, sustainable solutions.

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Contact Great Northern Laminations to Get Started Today

Partnering with us as a distributor gives you access to some of the packaging market’s most beneficial resources. Our team can provide information about the industries you serve, helping you increase sales and grow your business. Join our Distributor Portal today to get started.

If you’re looking to work with us directly, we can help you find the most effective shipping solutions for your operation. Contact Us today to learn more.

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